Terms of service

These terms and conditions apply to purchases from Bartello Stockholm AB via bartellostockholm.com.

Company information

Bartello Stockholm AB
Löpargränd 4
178 36 Ekerö
Sweden
Email:
info@bartellostockholm.com
Company registration number: 559596-1565
VAT registration number: SE559596156501

Prices and payment

All prices are shown in the currency displayed in the online store. For customers in Sweden and the EU, prices include applicable VAT.

Available payment methods are displayed at checkout.

Payments are processed through the payment providers available in our Shopify store.

Orders and order confirmation

Once you have completed a purchase, an order confirmation will be sent to the email address provided when placing the order.

Please check that the information in the order confirmation is correct. If anything is incorrect, please contact us as soon as possible at info@bartellostockholm.com.

We reserve the right to contact the customer or cancel an order in the event of an obvious pricing error, technical error, suspected fraud or if, unexpectedly, an item is unavailable.

Delivery

We currently deliver within Sweden and to selected countries within the EU.

Current shipping rates, free-shipping thresholds and estimated delivery times can be found in our Shipping Policy.

The customer is responsible for providing correct contact and delivery information when placing an order.

Returns and right of withdrawal

Bartello Stockholm offers a 30-day return policy in accordance with our Returns and Refund Policy.

For online purchases, you have a statutory 14-day right of withdrawal.

Full terms for returns and refunds can be found in our Returns and Refund Policy.

Claims regarding defective goods

If an item is defective, damaged or does not correspond to your order, please contact us at info@bartellostockholm.com as soon as possible.

For an approved claim, Bartello Stockholm will cover the costs necessary to remedy the defect.

Product information

We make every effort to represent our products as accurately as possible. However, colours may appear slightly different depending on the screen, lighting and individual display settings.

Minor variations in materials, fabrics, pattern placement and finish may occur and are a natural part of the character of our products.

Intellectual property rights

All content on bartellostockholm.com, including text, images, graphics, logos and design, is owned by Bartello Stockholm AB or used with permission and may not be copied or used without approval.

Personal data

We process personal data in accordance with our Privacy Policy.

Changes to these terms

Bartello Stockholm reserves the right to update these terms and conditions. The terms in effect at the time of purchase will apply to the relevant order.

Contact

If you have any questions about your purchase or these terms and conditions, please contact us at:

info@bartellostockholm.com